At Junoon Adventure, we value your trust and are committed to protecting your personal information. This Privacy Policy explains in detail how we collect, use, store, and safeguard your data. By using our services, you agree to the practices described herein.

1. Information We Collect
We collect various types of information to provide you with the best possible experience. This includes, but is not limited to:

a. Personal Information

• Full name, date of birth, email address, phone number, and physical address.

• Passport details or government-issued IDs (for travel-related requirements).

• Emergency contact details.

b. Transaction Information

• Payment card details, billing address, and transaction history.

c. Travel Preferences

• Details about preferred destinations, activities, dietary restrictions, and special requirements.

d. Technical Data

• IP address, browser type, device information, and browsing behavior collected via cookies and analytics tools.

2. How We Use Your Information

Your data helps us provide better services. Specifically, we use it to:

a. Fulfill Bookings and Provide Services

• Process trip bookings, payments, and itineraries.

• Tailor travel packages to your preferences.

b. Communicate Effectively

• Respond to your inquiries and provide customer support.

• Send trip-related updates, confirmations, and travel alerts.

• Notify you of promotional offers, discounts, and upcoming events (if you’ve opted in).

c. Improve Our Services

• Analyze user feedback and preferences to enhance your experience.

• Monitor website and system performance to troubleshoot issues.

3. Data Sharing and Disclosure

We only share your data under specific circumstances, such as:

• With third-party vendors, partners, or contractors necessary to process your bookings (e.g., airlines, hotels, transport providers).

• When required to comply with legal obligations (e.g., law enforcement agencies or government authorities).

• When you’ve provided explicit consent for sharing your information.

We never sell or rent your data to third parties for marketing purposes.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the data is no longer needed, we securely delete it.

5. Data Security

We implement robust measures to ensure the confidentiality, integrity, and security of your data:

• Use of encryption for sensitive information like payment details.

• Regular security audits and monitoring of our systems.

• Strict access controls to ensure only authorized personnel can access your data.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies allow us to:

• Personalize your browsing experience.

• Track website performance and user preferences.
  You can control cookie preferences through your browser settings.

7. Your Rights

We respect your rights regarding your personal data. You can:

• Request access to the personal data we hold about you.

• Correct inaccuracies in your information.

• Request deletion of your data where legally permissible.

• Withdraw consent for promotional communications.
  To exercise your rights, please contact us at [email protected].

8. Third-Party Links

Our website may include links to third-party sites. Please note that we are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

9. Updates to This Policy

Junoon Adventure reserves the right to modify this Privacy Policy at any time. Changes will be communicated via our website or directly to you if applicable.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, feel free to reach out to us:

• Email: [email protected]

• Phone: +91-7974292029

• Mailing Address: 19, Swagat Dreamland, Kolar Road, Bhopal, Madhya Pradesh, India – 462042

Our privacy policy  aligns with the key requirements of GDPR (General Data Protection Regulation). For any further queries or assistance, please reach out to us at on the numbers listed above.